How the Italian Veneto Region ensures digital sovereignty for its public services with Nextcloud

The Veneto Region (Regione del Veneto), located in the northeastern part of Italy, manages public services for nearly five million citizens through 28 principal offices and 44 departments.

But lately, the regional administration faced a growing challenge: its existing data repositories were becoming obsolete, raising both security and compliance concerns.

The IT department, in collaboration with Nextcloud’s partner ITServicenet, implemented Nextcloud Files, a solution that could keep sensitive information safe, integrate with existing systems, and support collaboration across departments.

Migrating from decommissioned platforms to Nextcloud

To meet the goal of having a modern, flexible, and secure platform, the public sector organization needed to replace the existing file sharing solution, Box, and migrate to Nextcloud’s on-premises collaboration platform.

Together with ITServicenet, they developed a custom data-mapper and a metadata-management app, ensuring a seamless transition between institutional portals and the new repository.

“Nextcloud is helping us to provide better service to citizens in the region,” said Maura Raccanello, from Regione del Veneto. “We can now not only collaborate much better internally but also make documents accessible for its citizens while keeping all data on our own servers.”

Nextcloud for public services: Streamlined workflows and full compliance

Initially, Nextcloud was only used as a document repository and to publish documents on the administration’s portals. After exploring the potential of the solution, the use of Nextcloud has been expanded to file sync, secure sharing, and real-time collaboration in the online office suite.

Today, about 600 employees at the Veneto Region use Nextcloud to manage and exchange documents safely. The transition has streamlined workflows, rationalized data repositories, improved the availability and transparency of public information, and provided digital sovereignty

Building the foundation for future innovation with Nextcloud

After the successful migration, the Region is planning to add Nextcloud Forms to create surveys and forms that keep the respondents’ input confidential, as all data will remain securely on their own server.

The administration is also adding Nextcloud Tables to streamline data processing and workflow management. There is individualisation.

These additions will further strengthen the region’s mission to deliver efficient, transparent, and citizen-centric digital services, entirely under its own control.