Enterprise Subscriptions

An enterprise subscription provides you direct benefits, additional features and the confidence of knowing that your Nextcloud Files deployment is backed by the best available technical expertise and capabilities you need for your organization

Plans and Pricing
for Nextcloud Files

Successfully host your private cloud thanks to a Nextcloud Subscription.

Basic

Starting at 50 users for 1900€/year

Features

  • File sync and share
  • Mobile and desktop clients
  • Enterprise capabilities
  • Fully Open Source
  • Benefits

  • Maintenance life cycle: 1 year
  • Early security and stability patches
  • Reaction time: 3 business days
  • Portal support
  • Migration support
  • Email support
  • Phone support
  • Custom consulting
  • Remote installation support
  • Upgrade stand-by support
  • Clustering support
  • Optional SLA on fixes
  • Pricing

  • 50 users: €1900
  • 100 users: €3400
  • Additional pricing tiers are available up to 10 million users
  • Framework agreements available
  • Request offer

    Standard

    Starting at 50 users for 3400€/year

    Features

  • File sync and share
  • Mobile and desktop clients
  • Enterprise capabilities
  • Fully Open Source
  • Benefits

  • Maintenance life cycle: 3 years
  • Early security and stability patches
  • Reaction time: 2 business days
  • Portal support
  • Migration support
  • Email support: business hours
  • Phone support: business hours
  • Custom consulting
  • Remote installation support
  • Upgrade stand-by support
  • Clustering support
  • Optional SLA on fixes
  • Pricing

  • 50 users: €3400
  • 100 users: €6100
  • Additional pricing tiers are available up to 10 million users
  • Framework agreements available
  • Request offer

    Premium

    Starting at 50 users for 4900€/year

    Features

  • File sync and share
  • Mobile and desktop clients
  • Enterprise capabilities
  • Fully Open Source
  • Benefits

  • Maintenance life cycle: 5+5 years
  • Early security and stability patches
  • Reaction time: 1h, 4h, 12h or 24h
  • Portal support
  • Migration support
  • Email support: up to 24/7
  • Phone support: up to 24/7
  • Custom consulting
  • Remote installation support
  • Upgrade stand-by support
  • Clustering support
  • Optional SLA on fixes
  • Pricing

  • 50 users: €4900
  • 100 users: €8900
  • Additional pricing tiers are available up to 10 million users
  • Framework agreements available
  • Request offer

    Prices are in Euro per year and net/excl. VAT.

    Nextcloud subscriptions are available from 50 users and up.

    Nextcloud employees never gain access to your data as we do not offer hosting.

    Unless explicitly stated, Nextcloud 5x8 support is in UTC +01:00. Other times possible on request.

    Our Subscription offers direct access to Nextcloud engineering expertise without a layer of support people in between.

    Fitting your needs

    On top of the benefits of a Nextcloud Subscription you can add several optional support and feature packages.

    Collabora Online Office

    With Collabora Online Office Nextcloud features an enterprise ready integrated online office enabling users to collaboratively edit docx, pptx and other office documents with colleagues, clients or partners. Collabora Online is available with the Standard or Enterprise subscription.

    starting at € 17/user/year

    (subject to further volume and other discounts)

    Outlook Secure Sharing Add-in

    Nextcloud optionally provides an Outlook Secure Sharing Add-in enabling users to share and receive files in a secure way directly from Microsoft Outlook. The Outlook Secure Sharing Add-in can be added to a Basic, Standard or Enterprise subscription.

    starting at € 5/user/year

    (subject to further volume and other discounts)

    Branding

    Nextcloud provides branding services, delivering sync clients (mobile and desktop) which use your corporate identity and are pre-configured to help your users get up and running in no time. Branding is optionally available with the Standard or Enterprise subscription.

    starting at € 6000 yearly

    (subject to further volume and other discounts)

    Installation and configuration support

    Besides our documentation, support portal and basic support we optionally offer a one day remote installation support package.

    Custom, multi-day or on-site installation or scalability consulting options are available as well.

    starting at € 990 one-time

    (subject to further volume and other discounts)

    Synergy

    Also check out our other self-hosted products offering seamless integration in Nextcloud Files.

    Nextcloud Talk

    secure online meetings, chat and web conferencing

    Nextcloud Groupware

    Team planning and email made easy

    Discounts

    130D2315-2512-4288-844B-56D6978CB10E

    Public Sector

    We provide interesting discount options to organizations in the public sector.

    Contact us

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    Education

    Organizations in the educational sector receive a significant discount on all subscriptions

    Contact us

    Frequently asked questions

    Compliance

    Self-hosting is the quickest and easiest way to legal compliance with a wide variety of regulations. By keeping data on your company servers, there is no need for contracts with other companies or complicated audit processes.

    You still have comply with security and compliance requirements demanding you take appropriate security measures. A Nextcloud Subscription delivers security patches and consulting based on our expertise and Security Bug Bounty Program, helping Nextcloud customers to make sure this requirement is met.

    GDPR Compliance Kit HIPAA and Healthcare

    Subscription and support

    Nextcloud is well optimized for getting up and running quickly for home or small business users. But as an enterprise, you need more than software - you need guarantees it works as you need, secure and reliable. A Nextcloud Subscription offers you that guarantee, with our expert help, long term updates, early access to security updates and additional services.

    By offering more in-depth knowledge and expert services than anybody else could, you gain the confidence you need to be able to rely on Nextcloud. Consider a Subscription an insurance for success!

    Your Nextcloud subscription enables you to successfully deploy and manage your servers. Our open approach gives you direct access to Nextcloud engineers, the latest knowledge and best practices. We provide technical expertise, guidance and collaboration with phone and chat contact. Pro-active security support helps you identify and address vulnerabilities and harden your servers to protect the safety and integrity of your data.

    With the Nextcloud Enterprise subscription you get:

    • Access to our Enterprise portal with associated services and benefits
    • Full lifecycle support with up to 15 years security and stability fixes
    • Technical expertise and help covering project inception to production and user growth
    • Help to scale your Nextcloud installation to large amounts of storage and large numbers of users
    • Security and hardening consulting and early access to security patches
    • Influence on the roadmap of the open source project
    • Our entire engineering team is dedicated to supporting you
    • Help and advice if you decide to (pay somebody to) develop a custom app or changes
    • Optional support for branding Nextcloud and its clients
    • Optional support for integrated video conferencing and communication features based on WebRTC
    • Optional Online Office capabilities which can handle a wide range of industry-standard file formats
    • Optional Outlook integration
    • Access to consulting for custom capabilities

    Nextcloud consulting goes beyond technical expertise, offering strategic advice for organizations. We analyze your challenges and help you implement a comprehensive, cost-effective and compliance-aware solution which reduces complexity and risks while delivering the highest security and privacy protection.

    We provide support in German and English and other languages through our partners, contact us for details.

    Every interface through which you interact with your users or customers should be a representation of the brand behind you - a brand that stands out from the competition. Our support engineers will make sure Nextcloud represents your brand by helping you configure the web interface and providing you with branded clients if needed.

    We offer you DIRECT access to our engineers to ensure you always get the best answer as quickly as possible, rather than walling off support from the expertise at engineering. Like a dedicated, on-site engineer, our entire team is dedicated to your success first!

    This not only makes sure you get faster, better support than anywhere else, it also ensures our engineers are confronted with customer issues and wishes daily, keeping their work closely aligned with the needs of our customers.

    As customer, you thus do not have to hope a junior support team member manages to explain your request to an engineer: you already talked to the engineer, directly, and they are already working on a solution. Learn more on opensource.com.

    Just like we believe engineers should work with customers directly to ensure their development stays aligned with customer needs, QA and testing are an integral part of the job of our engineers.

    This ensures a direct feedback loop, resulting in them writing better quality code, if only to avoid having to spend too much time testing and debugging. To get their work done as efficiently as possible, our engineers are organically motivated to automate exactly what should be automated, no more and no less.

    As our unique approach to management relies strongly on internal motivation instead of management overhead, and external pressure, our integrated approach to support and QA guarantees alignment between customer needs and engineering effort. Learn more on opensource.com.

    Working with others on data is core to your business. It determines the productivity of your employees, every day, every hour.
    A race to the bottom with clunky, cheap solutions offering more frustration than value does not benefit your organization! We offer a product which not only has the features, but also the stability and ease of use that helps your business be successful. And we support that with quick and quality help, providing direct contact with real and qualified engineers, access to expertise on scaling your server, securing your sensitive data, improvements you really need and want and more. All to make sure your Nextcloud server works as smooth as possible so your team can get work done instead of wait for IT to fix their infrastructure or worry about data theft.
    An investment in a Nextcloud subscription is an investment in efficient, productive, happy work for your employees. So we set pricing at a level that allows us to really offer you value, a great experience to your employees and help your business.

    We give you what no other company can offer you: the full attention of the engineers developing Nextcloud. Our entire engineering team works part of their time in support, dedicated to provide the best possible expertise in the shortest possible time. Where competitors and service providers might have some dedicated support people, nobody has the expertise we provide you, and before their "customer satisfaction expert" could even start finding out what engineer might know how to resolve your problem, our engineers are providing you a solution.

    Just contact us or one of our partners. Our partners will help you set up Nextcloud and they act as your first point of contact.

    Licensing

    activity overview

    Nextcloud's use of widely used and understood Open Source licenses provides customers legal certainly, protection against vendor lock-in and a guarantee that we offer top notch services. They facilitate an open, collaborative development model, resulting in more reliable and secure software. Open Source protects your business, guaranteeing the value of your investment for the long term. Read more about licensing benefits here and about the protection offered by our AGPL license here.

    License compliance for Nextcloud has been validated through OpenChain, a Linux Foundation project. Nextcloud GmbH guarantees its customers license compliance and assists customers with any license-related legal inquiries.

    Nextcloud is licensed under the GNU AGPLv3, one of the most widely used Open Source license. Written with input from lawyers and industry leaders from all over the world, it is a clear, balanced and well understood license, providing users a level of certainty no license from any single company can give. Today it is a widely used and broadly accepted license across various stakeholders, including developers, users, organizations and large enterprises. The AGPLv3 guarantees that all users of the software can use, study, share and improve the software without any legal risks. Further its patent clause ensures all users have a non-exclusive, non-transferable, worldwide, royalty-free license on any patents owned by code contributors now or in the future. On top of this, Nextcloud GmbH guarantees that every customer can use Nextcloud and exercise all rights given by the GNU AGPLv3 without violating any patents or copyright.

    License compliance for Nextcloud has been validated through OpenChain, a Linux Foundation project. Nextcloud GmbH guarantees its customers license compliance and assists customers with any license-related legal inquiries.

    No. Components of Nextcloud as well as many Nextcloud apps are under a variety of open source licenses. While they are all compatible with the AGPL, many are not compatible with proprietary licenses and thus would nearly guarantee customers would be in violation of those licenses, creating legal risk.

    License compliance for Nextcloud has been validated through OpenChain, a Linux Foundation project. Nextcloud GmbH guarantees its customers license compliance and assists customers with any license-related legal inquiries.

    No. Nextcloud will communicate with your back-end systems over external APIs. Those systems will not become a derivative work of Nextcloud just because they communicate with it. Therefore you can keep the source code of your back-end systems private and do not have to share it with anyone.

    Nextcloud has its license compliance validated through OpenChain, a Linux Foundation project.

    No. Logos, company names, etc. are protected by trademarks. The GNU AGPLv3 is a copyright license and does not affect any trademarks. If you put your logo on your Nextcloud it is considered merely as data used by Nextcloud and has no effect on licenses or trademarks.

    License compliance for Nextcloud has been validated through OpenChain, a Linux Foundation project. Nextcloud GmbH guarantees its customers license compliance and assists customers with any license-related legal inquiries.

    No. As long as you did not make any modifications to the Nextcloud code, existing apps or write your own apps, you do not have to do anything. Note that configuration does not count as modification! If you did make code modifications, then you have to make that code available under the GNU AGPLv3 or a compatible license to the users of the system. The easiest way to do so is to provide a download link. Nextcloud GmbH assists customers with license compliance.

    License compliance for Nextcloud has been validated through OpenChain, a Linux Foundation project. Nextcloud GmbH guarantees its customers license compliance and assists customers with any license-related legal inquiries.

    Other questions

    Migration from ownCloud to Nextcloud is easy. Our support engineers has already migrated dozens of customers, including some with tens of thousands of users. We will help you move to Nextcloud and optimally benefit from the added scalability, features, stability, performance and security. See our migration page for more details on migration.

    We are always looking for competent partners who share our passion for making customers happy! You can join our ecosystem, contact us for more information.

    Yes. Nextcloud is licensed under the GNU AGPLv3. This license only defines the rights you have to give the users of the software, but not how they get the software. You can decide freely if you want to sell the software in an app store or through any other channel, or if you want to make the app publicly available. The only requirement is that you license your app under the AGPLv3 or a compatible license.

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