Is Nextcloud looking for you?

Last week we shared some numbers on the incredible growth Nextcloud is going through! Among those we noted that we had a doubling of our incoming lead flow after we announced Nextcloud hub! There is interest coming from all over the world, with potential customers asking for a quote or information about features and capabilities. These leads have to be qualified, opportunities followed and deals closed!

Can you help us transform these inquiries into happy customers and success for Nextcloud? Then you are who we are looking for to join our sales team!

Working at Nextcloud

We a a fast moving, quickly growing, very passionate team backed by a huge and enthusiastic community developing ethical open source software that keeps our users' data private and safe. Our company is distributed, with team members in a dozen countries and we offer flexible work either from our Stuttgart or Berlin offices or home office.

We currently have open positions for sales managers, account managers and sales engineers. Both for people who are just starting a career as well as sales experts!

We are looking for people in EMEA, east and west Europe in particular. Speaking multiple languages is extremely helpful – we are looking for team members who can help us in the DACH area as well as France, Italy, Spain and many other countries!

Below we put the three job openings – contact us if you are interested or know somebody who might be!

Nextcloud actively strives for diversity and we’d like to especially encourage applications by people from underrepresented groups in tech.

If you’re interested in one of these positions, email your resume to jobs@nextcloud.com and we’ll try to get back to you!

Account Manager

We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our customers.

Your account management responsibilities include developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Responsibilities:

• Operate as the lead point of contact for any and all matters
  specific to your customers
• Collaborate with our Partners in delivering the best solution to our
  customers
• Build and maintain strong, long-lasting customer relationships
• Ensure the timely and successful delivery of our solutions according
  to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives
  internally
• Forecast and track key account metrics
• negotiating tender and contract terms and conditions to meet both
  client and company needs
• Identify and grow opportunities within territory and collaborate
  with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Required skills:

• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly
  and effectively at all levels of the organization, including
  executive and C-level
• Experience in delivering client-focused solutions based on customer
  needs
• Proven ability to manage multiple projects at a time while paying
  strict attention to prioritize
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Problem solving skills
• Writing and speaking German and/or French language

Sales Representative

We are looking for a passionate Sales Representative to work with prospective customers to determine if Nextcloud is a good fit for them.

Your responsibilities include building relationships with prospective customers and connecting with key business executives and stakeholders. You will research and develop market segments, work with Marketing to generate and classify leads, develop them to opportunities and work as part of our internal cross-functional internal teams to ensure the customers get timely information and fitting solutions to their problems.

Responsibilities:

• Work with marketing on outreach, lead generation and classification of opportunities
• Research, develop and maintain communication within and for specific market segments
• Collaborate with your team and our Partners in determining the best
  solution for our customers
• Build and maintain strong, long-lasting customer relationships
• Communicate clearly the progress of monthly/quarterly initiatives
  internally
• Forecast and track key account metrics
• negotiating tender and contract terms and conditions to meet both
  client and company needs
• Identify and grow opportunities within territory and collaborate
  with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Required skills:

• Proven sales/account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly
  and effectively at all levels of the organization, including
  executive and C-level
• Experience in delivering client-focused solutions based on customer
  needs
• Proven ability to manage multiple projects at a time while paying
  strict attention to prioritize
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Problem solving skills
• Writing and speaking German and/or French language

Sales Engineer/ Consultant

Technical sales engineers use their technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.

You work close together with sales and engineering and assist colleagues with bids and tenders for new clients from a technical perspective, working on proof of concept deployments and answering questions.

You like to work independently and self responsible on dedicated projects but like to also to exchange your knowledge with your colleagues.

Responsibilities:

• persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery
• working closely together with sales on customer projects
• calculating client quotations
• providing pre-sales technical assistance and product education
• working on after-sales support services and providing technical backup as required
• arranging and carrying out product training
• support POC and Pilots at the customers together with support and engineering
• supporting sales and marketing activities by attending trade shows, conferences and other marketing events
• making technical presentations and demonstrating how a product meets client needs
• liaising with other members of the sales team and other technical experts
• helping in the design of custom-made products
• providing training and producing support material for other members of the sales team

Required skills:

• Solid technical background for infrastructure set-ups in medium and large organizations
• Sales skills
• Sound judgement and good business sense
• Organizational skills
• Teamworking capabilities
• Analytical and problem-solving skills
• Independence and self-reliance.
• Problem solving
• Product knowledge around open source technology
• General programming skills in PHP, HTML, CSS
• Writing and speaking German and/or French language

What we offer:

• A distributed, open team with a passion for working on and within the open source community
• Promoting and selling a product which pushes the boundaries of technology and with a global user and contributor community
• A competitive salary
• Flexibility for a healthy work-life balance
• Time for personal growth and education

We are looking for somebody with ambition and drive who would like to grow and learn. That means that if you don’t fulfill the requirements yet but want to learn, apply! Contact us at jobs@nextcloud.com with your resume if you are interested in this role.