{"id":2129,"date":"2022-04-04T11:45:00","date_gmt":"2022-04-04T11:45:00","guid":{"rendered":"https:\/\/web2.nextcloud.com\/?page_id=2129"},"modified":"2026-04-10T14:02:18","modified_gmt":"2026-04-10T12:02:18","slug":"support","status":"publish","type":"page","link":"https:\/\/nextcloud.com\/nl\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_section el_class=”titlebar blueGradient”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text el_class=”page-subtitle”]<\/p>\n

Find answers to your questions<\/h4>\n

[\/vc_column_text][vc_column_text el_class=”page-title centerMobile”]<\/p>\n

Nextcloud Support<\/h1>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1700834468630{margin-top: 2rem !important;margin-bottom: 2rem !important;}” el_class=”page-subtitle centerMobile”]We provide documentation, community help and enterprise support.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”394756″ img_size=”large” css=”” img_inline_css=”width: 600px;”][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”vertical-page-intro why_section nc_default_section” css=”.vc_custom_1700835861620{margin-top: 0px !important;margin-bottom: 0px !important;}” el_id=”why_section”][vc_row gap=”30″ content_placement=”middle” css=”.vc_custom_1663052125396{padding-right: 3rem !important;padding-left: 3rem !important;}”][vc_column][vc_column_text]<\/p>\n

The Nextcloud documentation<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”10″ equal_height=”yes” el_class=”side_padding_centered_row” css=”.vc_custom_1701173653201{margin-bottom: 3rem !important;}”][vc_column width=”1\/3″ el_class=”iconbox”]

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Admin manual<\/h4>See more <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=”1\/3″ el_class=”iconbox”]
\"Users\"<\/div>\n\t

User manual<\/h4>See more <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=”1\/3″ el_class=”iconbox”]
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Developer manual<\/h4>See more <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][vc_row gap=”10″ equal_height=”yes” css=”.vc_custom_1701172697370{margin-top: 3rem !important;margin-bottom: 3rem !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Customers can log in to our customer portal with their credentials for additional information on scalability and performance for large instances, enterprise database configuration tuning and more.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=”yes” title=”Access our Customer Portal” align=”center” i_align=”right” i_icon_fontawesome=”” css=”” add_icon=”true” link=”url:https%3A%2F%2Fportal.nextcloud.com%2F|title:Access%20our%20Customer%20Portal|target:_blank” el_class=”btn-main” svg_icon_id=”346429″][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row gap=”10″ equal_height=”yes”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Not a customer?<\/strong> Improve team productivity now with the leading content collaboration platform.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=”yes” title=”Get a quote” align=”center” i_icon_fontawesome=”” css=”” add_icon=”true” link=”url:https%3A%2F%2Fnextcloud.com%2Fget-a-quote%2F|title:Get%20a%20quote” el_class=”btn-main” svg_icon_id=”342845″][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”nc_default_section how-section lightBG app_store_section” css=”.vc_custom_1701173156271{margin-bottom: 0px !important;}”][vc_row gap=”20″ content_placement=”middle”][vc_column width=”1\/3″][\/vc_column][vc_column width=”1\/3″][vc_icon use_svg=”yes” icon_fontawesome=”” color=”custom” align=”center” css=”.vc_custom_1773992025850{margin-bottom: 0px !important;}” custom_color=”#0082c9″ svg_id=”339459″][vc_column_text el_class=”nc-section-title”]<\/p>\n

Support options<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][\/vc_column][\/vc_row][vc_row gap=”30″ equal_height=”yes” el_class=”iconboxes”][vc_column width=”1\/3″ el_class=”iconbox”][vc_single_image image=”342223″ css=”” el_class=”image-icon larger”][vc_column_text el_class=”iconbox_title”]<\/p>\n

Help for home users<\/h4>\n

[\/vc_column_text][vc_column_text]Please understand that our forum essentially consist of users like you helping each other out. Consider helping others out where you can, to contribute back for the help you get. This is the only way to keep a community like Nextcloud healthy and sustainable![\/vc_column_text][vc_btn title=”Nextcloud Forum” link=”url:https%3A%2F%2Fhelp.nextcloud.com%2F|title:Nextcloud%20Forum” el_class=”btn-main btn-small”][\/vc_column][vc_column width=”1\/3″ el_class=”iconbox”][vc_single_image image=”387734″ css=”” el_class=”image-icon larger”][vc_column_text el_class=”iconbox_title”]<\/p>\n

Enterprise support<\/h4>\n

[\/vc_column_text][vc_column_text]If you run Nextcloud in a mission critical environment, you need an enterprise platform. Nextcloud Enterprise is our tested and certified enterprise product for medium and large businesses, governments and educational institutes. It is backed by our support and gives access to our customer portal and consulting services.[\/vc_column_text][vc_btn title=”Get Nextcloud Enterprise” link=”url:https%3A%2F%2Fnextcloud.com%2Fenterprise%2F|title:Get%20Nextcloud%20Enterprise” el_class=”btn-main btn-small”][\/vc_column][vc_column width=”1\/3″ el_class=”iconbox”][vc_single_image image=”388095″ css=”” el_class=”image-icon larger”][vc_column_text el_class=”iconbox_title”]<\/p>\n

Reporting bugs<\/h4>\n

[\/vc_column_text][vc_column_text]Once you have found the root cause of a bug and it is an issue in Nextcloud itself, report it in our bug tracker. Please keep in mind that this is NOT a support channel and only meant for reporting confirmed issues. Code examples and debugging information is needed and support requests will be closed. Use our forums for help with debugging issues.[\/vc_column_text][vc_btn title=”Report a bug” link=”url:https%3A%2F%2Fdocs.nextcloud.com%2Fserver%2Flatest%2Fdeveloper_manual%2Fprologue%2Fbugtracker%2Findex.html|title:Report%20a%20bug|target:_blank” el_class=”btn-main btn-small”][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=”cta-contact” el_class=”cta-contact nc-section-gradient-bg white-text” css=”.vc_custom_1663589051447{padding-top: 3rem !important;padding-bottom: 3rem !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/4″ el_class=”text-right”][\/vc_column][vc_column width=”1\/2″ el_class=”cta_buttons”][vc_column_text el_class=”nc-section-title”]<\/p>\n

Subscribe to our newsletter<\/h2>\n

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Stay up to date with Nextcloud news \u2013 future plans for releases, events and development are covered monthly in our newsletter.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=”yes” title=”Subscribe now” align=”center” i_icon_fontawesome=”” css=”.vc_custom_1773992147824{margin-top: 1rem !important;margin-bottom: 0px !important;}” add_icon=”true” el_class=”btn-white” link=”url:https%3A%2F%2Fnextcloud.com%2Fnewsletter%2F|title:Subscribe%20now” svg_icon_id=”342717″][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section el_class=”titlebar blueGradient”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text el_class=”page-subtitle”] Find answers to your questions [\/vc_column_text][vc_column_text el_class=”page-title centerMobile”] Nextcloud Support [\/vc_column_text][vc_column_text css=”.vc_custom_1700834468630{margin-top: 2rem !important;margin-bottom: 2rem !important;}” el_class=”page-subtitle centerMobile”]We provide documentation, community help and enterprise support.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”394756″ img_size=”large” css=”” img_inline_css=”width: 600px;”][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”vertical-page-intro why_section nc_default_section” css=”.vc_custom_1700835861620{margin-top: 0px !important;margin-bottom: 0px !important;}” el_id=”why_section”][vc_row gap=”30″ content_placement=”middle” css=”.vc_custom_1663052125396{padding-right: 3rem !important;padding-left: 3rem !important;}”][vc_column][vc_column_text] The Nextcloud […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"publish_to_discourse":"","publish_post_category":"","wpdc_auto_publish_overridden":"","wpdc_topic_tags":"","wpdc_pin_topic":"","wpdc_pin_until":"","discourse_post_id":"","discourse_permalink":"","wpdc_publishing_response":"","wpdc_publishing_error":"","footnotes":""},"tags":[],"class_list":["post-2129","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - 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