{"id":145013,"date":"2022-04-04T11:45:00","date_gmt":"2022-04-04T09:45:00","guid":{"rendered":"https:\/\/nextcloud.com\/?page_id=145013"},"modified":"2026-04-10T14:02:35","modified_gmt":"2026-04-10T12:02:35","slug":"support","status":"publish","type":"page","link":"https:\/\/nextcloud.com\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_section el_class=“titlebar blueGradient“][vc_row content_placement=“middle“][vc_column width=“1\/2″][vc_column_text el_class=“page-subtitle“]<\/p>\n

Finden Sie Antworten auf Ihre Fragen<\/h4>\n

[\/vc_column_text][vc_column_text el_class=“page-title centerMobile“]<\/p>\n

Nextcloud Support<\/h1>\n

[\/vc_column_text][vc_column_text css=“.vc_custom_1702927069184{margin-top: 2rem !important;margin-bottom: 2rem !important;}“ el_class=“page-subtitle centerMobile“]Wir bieten Dokumentation, Community-Hilfe und Unternehmens-Support.[\/vc_column_text][\/vc_column][vc_column width=“1\/2″][vc_single_image image=“394759″ img_size=“large“ css=““ img_inline_css=“width: 600px;“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vertical-page-intro why_section nc_default_section“ css=“.vc_custom_1700835861620{margin-top: 0px !important;margin-bottom: 0px !important;}“ el_id=“why_section“][vc_row gap=“30″ content_placement=“middle“ css=“.vc_custom_1663052125396{padding-right: 3rem !important;padding-left: 3rem !important;}“][vc_column][vc_column_text]<\/p>\n

Die Nextcloud-Dokumentation<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=“10″ equal_height=“yes“ el_class=“side_padding_centered_row“ css=“.vc_custom_1701173653201{margin-bottom: 3rem !important;}“][vc_column width=“1\/3″ el_class=“iconbox“]

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Administrationshandbuch<\/h4>Mehr erfahren <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=“1\/3″ el_class=“iconbox“]
\"Users\"<\/div>\n\t

Benutzerhandbuch<\/h4>Mehr erfahren <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=“1\/3″ el_class=“iconbox“]
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Entwickler-Handbuch<\/h4>Mehr erfahren <\/svg><\/span><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][vc_row gap=“10″ equal_height=“yes“ css=“.vc_custom_1701172697370{margin-top: 3rem !important;margin-bottom: 3rem !important;}“][vc_column width=“1\/6″][\/vc_column][vc_column width=“2\/3″][vc_column_text css=““]<\/p>\n

Kund:innen k\u00f6nnen sich mit ihren Anmeldedaten in unserem Kundenportal anmelden, um zus\u00e4tzliche Informationen \u00fcber Skalierbarkeit und Leistung f\u00fcr gro\u00dfe Instanzen, Tuning der Konfiguration der Unternehmensdatenbank und mehr zu erhalten.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=“yes“ title=“Zugang zu unserem Kundenportal“ align=“center“ i_align=“right“ i_icon_fontawesome=““ css=““ add_icon=“true“ link=“url:https%3A%2F%2Fportal.nextcloud.com%2F|title:Zugang%20zu%20unserem%20Kundenportal|target:_blank“ el_class=“btn-main“ svg_icon_id=“346431″][\/vc_column][vc_column width=“1\/6″][\/vc_column][\/vc_row][vc_row gap=“10″ equal_height=“yes“][vc_column width=“1\/6″][\/vc_column][vc_column width=“2\/3″][vc_column_text css=““]<\/p>\n

Sie nutzen unsere L\u00f6sung noch nicht? Steigern Sie jetzt die Produktivit\u00e4t Ihres Teams mit der f\u00fchrenden Kollaborationsplattform.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=“yes“ title=“Angebot einholen“ align=“center“ i_icon_fontawesome=““ css=““ add_icon=“true“ link=“url:https%3A%2F%2Fnextcloud.com%2Fget-a-quote%2F|title:Angebot%20einholen“ el_class=“btn-main“ svg_icon_id=“342847″][\/vc_column][vc_column width=“1\/6″][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“nc_default_section how-section lightBG app_store_section“ css=“.vc_custom_1701173156271{margin-bottom: 0px !important;}“][vc_row gap=“20″ content_placement=“middle“][vc_column width=“1\/3″][\/vc_column][vc_column width=“1\/3″][vc_icon use_svg=“yes“ icon_fontawesome=““ color=“custom“ align=“center“ css=“.vc_custom_1773992499086{margin-bottom: 0px !important;}“ custom_color=“#0082c9″ svg_id=“339461″][vc_column_text css=““ el_class=“nc-section-title“]<\/p>\n

W\u00e4hlen Sie die passende Unterst\u00fctzung<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=“1\/3″][\/vc_column][\/vc_row][vc_row gap=“30″ equal_height=“yes“ el_class=“iconboxes“][vc_column width=“1\/3″ el_class=“iconbox“][vc_single_image image=“342225″ css=““ el_class=“image-icon larger“][vc_column_text css=““ el_class=“iconbox_title“]<\/p>\n

Hilfe f\u00fcr Privatpersonen<\/h4>\n

[\/vc_column_text][vc_column_text css=““]Privatnutzer:innen k\u00f6nnen in unserem Forum Unterst\u00fctzung finden und um Hilfe bitten. Bitte beachten Sie, dass unsere Community gr\u00f6\u00dftenteils aus engagierten Nutzer:innen wie Ihnen besteht, die sich gegenseitig unterst\u00fctzen. Helfen Sie mit, indem Sie anderen weiterhelfen, wo Sie k\u00f6nnen \u2013 und bedanken Sie sich, indem Sie sich f\u00fcr erhaltene Hilfe revanchieren. So tragen Sie dazu bei, unsere Nextcloud Community lebendig, hilfsbereit und nachhaltig zu gestalten.[\/vc_column_text][vc_btn title=“Nextcloud Forum“ link=“url:https%3A%2F%2Fhelp.nextcloud.com%2F|title:Nextcloud%20Forum“ el_class=“btn-main btn-small“][\/vc_column][vc_column width=“1\/3″ el_class=“iconbox“][vc_single_image image=“387737″ css=““ el_class=“image-icon larger“][vc_column_text el_class=“iconbox_title“]<\/p>\n

Unterst\u00fctzung f\u00fcr Unternehmen<\/h4>\n

[\/vc_column_text][vc_column_text css=““]Wenn Sie Nextcloud in einer gesch\u00e4ftskritischen Umgebung einsetzen, brauchen Sie eine Unternehmensplattform. Nextcloud Enterprise ist unser getestetes und zertifiziertes Produkt f\u00fcr mittlere und gro\u00dfe Unternehmen, Beh\u00f6rden und Bildungseinrichtungen. Mit Nextcloud Enterprise werden Sie von unserem Support unterst\u00fctzt und haben Zugang zu unserem Kundenportal und unseren Beratungsdienstleistungen.[\/vc_column_text][vc_btn title=“Mehr zu Nextcloud Enterprise“ css=““ link=“url:https%3A%2F%2Fnextcloud.com%2Fenterprise%2F|title:Nextcloud%20Enterprise%20holen“ el_class=“btn-main btn-small“][\/vc_column][vc_column width=“1\/3″ el_class=“iconbox“][vc_single_image image=“388098″ css=““ el_class=“image-icon“][vc_column_text el_class=“iconbox_title“]<\/p>\n

Melden von Fehlern<\/h4>\n

[\/vc_column_text][vc_column_text css=““]Wenn Sie die Ursache eines Fehlers gefunden haben und es sich um ein Problem in Nextcloud selbst handelt, melden Sie es in unserem Bugtracker. Bitte denken Sie daran, dass dies kein Support-Kanal ist und nur dazu dient, best\u00e4tigte Probleme zu melden. Code-Beispiele und Informationen zur Fehlersuche werden ben\u00f6tigt aber Support-Anfragen werden geschlossen. Nutzen Sie unser Forum f\u00fcr Hilfe bei der Fehlersuche.[\/vc_column_text][vc_btn title=“Melden von Fehlern“ link=“url:https%3A%2F%2Fdocs.nextcloud.com%2Fserver%2Flatest%2Fdeveloper_manual%2Fprologue%2Fbugtracker%2Findex.html|title:Melden%20von%20Fehlern|target:_blank“ el_class=“btn-main btn-small“][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=“cta-contact“ el_class=“cta-contact nc-section-gradient-bg white-text“ css=“.vc_custom_1663589051447{padding-top: 3rem !important;padding-bottom: 3rem !important;}“][vc_row content_placement=“middle“][vc_column width=“1\/4″ el_class=“text-right“][\/vc_column][vc_column width=“1\/2″ el_class=“cta_buttons“][vc_column_text css=““ el_class=“nc-section-title“]<\/p>\n

Abonnieren Sie unseren Newsletter<\/h2>\n

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Mit unserem monatlichen Nextcloud Newsletter bleiben Sie immer auf dem Laufenden \u2013 \u00fcber kommende Releases, Veranstaltungen und Entwicklungen rund um unser Produkt.<\/p>\n

[\/vc_column_text][vc_btn use_svg_icon=“yes“ title=“Jetzt abonnieren“ align=“center“ i_icon_fontawesome=““ css=“.vc_custom_1773992561532{margin-top: 1rem !important;margin-bottom: 0px !important;}“ add_icon=“true“ el_class=“btn-white“ link=“url:https%3A%2F%2Fnextcloud.com%2Fnewsletter%2F|title:Jetzt%20abonnieren“ svg_icon_id=“342719″][\/vc_column][vc_column width=“1\/4″][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section el_class=“titlebar blueGradient“][vc_row content_placement=“middle“][vc_column width=“1\/2″][vc_column_text el_class=“page-subtitle“] Finden Sie Antworten auf Ihre Fragen [\/vc_column_text][vc_column_text el_class=“page-title centerMobile“] Nextcloud Support [\/vc_column_text][vc_column_text css=“.vc_custom_1702927069184{margin-top: 2rem !important;margin-bottom: 2rem !important;}“ el_class=“page-subtitle centerMobile“]Wir bieten Dokumentation, Community-Hilfe und Unternehmens-Support.[\/vc_column_text][\/vc_column][vc_column width=“1\/2″][vc_single_image image=“394759″ img_size=“large“ css=““ img_inline_css=“width: 600px;“][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=“vertical-page-intro why_section nc_default_section“ css=“.vc_custom_1700835861620{margin-top: 0px !important;margin-bottom: 0px !important;}“ el_id=“why_section“][vc_row gap=“30″ content_placement=“middle“ css=“.vc_custom_1663052125396{padding-right: 3rem !important;padding-left: 3rem !important;}“][vc_column][vc_column_text] Die Nextcloud-Dokumentation [\/vc_column_text][\/vc_column][\/vc_row][vc_row […]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"publish_to_discourse":"","publish_post_category":"","wpdc_auto_publish_overridden":"","wpdc_topic_tags":"","wpdc_pin_topic":"","wpdc_pin_until":"","discourse_post_id":"","discourse_permalink":"","wpdc_publishing_response":"","wpdc_publishing_error":"","footnotes":""},"tags":[],"class_list":["post-145013","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport - 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